Privacy policy

LEGAL NOTICE

Address

Kaufmann Hotel "Alte Krone"
Gesellschaft mbH. & Co. KG

Walserstrasse 387 
A-6993 
Mittelberg

Tel.: +43 5517 / 572 80 
Fax: +43 5517 / 31 57 
 
Internet: www.alte-krone.at
E-Mail: info@alte-krone.at

Companies Register: Nr. 029 602 H
UID Number: ATU35937607
Section: Hotel Industry

Person responsible for the contents according to § 10 Clause 3 MDStV: Max Kaufmann 

Picture Credits: Kleinwalsertal Tourist Board

Contract conditions:
The Austrian Hotel contract regulations are valid for all accommodation agreements. The place of jurisdiction is the relevant court in Mittelberg.

Legal Details - Disclaimer

1. Contents of the Online Offers

The author assumes no warranty for the accuracy, correctness and completeness or quality of the contents of the provided information. Liability claims against the author which relate to tangible or imaginary types of damages which are caused by the use or disuse of the featured information or from the use of defective and incomplete information, are strictly excluded provided no verifiable intentional or rough negligent blame is existent on the part of the author. All offers are subject to changes without notice and are non-binding. The author reserves the rights explicitly to periodically alter, extend, delete, publicise or conclusively adjust the contents.

2. References and Links 

With direct or indirect links to external websites (“Hyperlinks”), which are outside the author’s field of responsibility, of which the author has knowledge of the contents and it is technically and reasonably possible for him to prevent the use in the event of unlawful contents, a liability commitment would come into force exclusively.

The author hereby explicitly declares that at the time of the link positioning no illegal contents on the linked sites was recognisable. The author has no influence on the current and future configuration of the contents or the authorship of the linked sites. Therefore he emphatically distances himself from all contents in all linked sites which are altered after the link setting. This declaration is valid for all set links and references within his own internet offers and references as well as for external entries in guest books, discussion forums, link registers, mailing lists and all other forms of data banks established by the author where external writing access in the contents is possible. For illegal, faulty or incomplete contents and especially for damages which arise from the use or disuse of such featured information, the provider of the site referred to is liable, not he who is merely referred to the site via links on a particular publication.

3. Author and Trademark Law 

The author endeavours in all publications to observe the use of the copyrights of the used graphics, audio documents, video sequences and texts, graphics, audio documents, video sequences and texts which he himself has constructed or to revert to license free graphics, audio documents, video sequences and texts. All third party protected marks and trademarks named within the internet offer are liable to unrestrained regulations under the respective valid registration rights and the ownership rights of the respective registered owner. Alone by reason of merely naming them does not draw the conclusion that trademarks are not  protected by the rights of third parties! The copyright remains with the author of the sites for publications created by the author himself. Any duplication of such graphics, audio documents, video sequences and texts in other electronic of printed publications is not permitted without explicit authorisation from the author.

4. Legal Effects of this Disclaimer 

In case parts or individual phrasing of these texts do not, no longer, or do not entirely correspond to the prevailing legal status, then the remaining parts of the document thereby remain unaffected in their content and validity.

All information is subject to change!

1. Scope and Applicability

The Kaufmann Hotel "Alte Krone" Gesellschaft mbH. & Co. KG in Mittelberg owns and operates this website (hereinafter referred to as the "Website").

This privacy policy (the "Data privacy statement") sets out how the Company uses and protects any information that you (the "User") provide to the Company when you use this Website. It applies in connection with the terms of use of the Website (the "Terms of Use").

The Company reserves the right to amend this Data privacy statement at any time without prior no-tice. Only the current Data privacy statement shall apply.

2. Data the Company collects from the User

2.1 General

In the process of the User's usage of the Website, the Company collects certain data from the User and uses such data for different purposes. The type of data collected by the Company and the Company's usage of such data depend on the data in question. In that regard, this Data privacy statement differentiates between the following categories of data (all as described in this Data privacy statement; see below for more information on which data is collected and how such data is used):

• Anonymous Data
• Log Data
• Personal Data

2.2 Anonymous Data

Anonymous data collected by the Company includes the following ("Anonymous Data"):

• The browser type and version
• General information regarding the operating system
• The current date and time

2.3 Log Data

Each time the Website is accessed (including each time a file is downloaded from the Website), data relating to such access by the User is saved in a log file (the "Log Data"). The Log Data includes in particular:

• Site from which the accessed file was requested by the User
• Name of the file requested
• Date and time of the request
• Amount of data transferred
• Status of the access (e.g. file transferred, file not found, etc.)
• IP-address data

2.4 Personal Data

The Company collects personal data of the User, i.e. information that permits the Company to identify the User. The collection of such personal data from the User is limited to data that the User has provided to the Company voluntarily by entering such data in respective input fields on the Website and data relating to the User's interests and preferences obtained and interpreted from the User's actions on the Website (collectively, "Personal Data"). Such Personal Data includes in particular:

• Name (first name)
• Surname (last name)
• Job Title
• Post address
• e-Mail address
• Company
• Country
• Language
• Phone no

3. Usage of the collected Data by the Company

3.1 Anonymous Data

The Anonymous Data is used to anonymously analyze the usage of the Website and for related anonymous statistical purposes only.

3.2. Log Data

Log Data is used exclusively for the operation of the Website. The usage of Log Data as Anonymous Data according to this Data privacy statement, however, remains reserved.

3.3. Personal Data

The Company uses the Personal Data for the following purposes:

• To get in touch with the User due to and based on the User's request.
• Customization of the Website and its products (including the selection of advertisements displayed to the User on the Website and elsewhere), all according to the interests and preferences of the User.
• General improvement of the products and services of the Company.
• The Company may send promotional emails about new products, special offers or other information which the Company thinks the User may find interesting based on its usage of the Website using the email address and other contact data which the User has provided.
• From time to time, the Company may also use the Personal Data to contact the User for market research purposes.
• Internal record keeping.

The Company will only use the Personal Data in accordance with this Data privacy statement. However, the Company reserves the right to use the Personal Data for other purposes, provided such usage for other purposes is mandated or permitted by applicable law.

If the User does not want the Personal Data to be used for marketing purposes by the Company, the User may notify the Company accordingly at any time, and the Company will then stop using the Personal Data for such purposes.

4. Control of Personal Data

The User has the right to request information about what Personal Data the Company has saved in relation to such User. The User may also request that such Personal Data is corrected or deleted and the User may at any point opt out of the Company using Personal Data for the purposes outlined in this Data privacy statement. 

Such requests shall be addressed to: info@alte-krone.at.

5. Analytics Software

5.1. General

The Website uses analytics software. Currently, the Website uses  to main web analytics services:

(1) econda Analytics and (2) Google Analytics.

5.1.1 econda

econda Analytics, a web analytics service provided by econda GmbH ("econda"). econda Analytics uses Cookies (see below for more information about Cookies). econda Analytics uses cookies to tailor the design and optimize this website. As a result, anonymized data is collected and stored, and usage profiles are created from these data using pseudonyms. For this purpose, cookies can be used to enable the recognition of an Internet browser.

5.1.2 Google Analytics

Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses Cookies (see below for more information about Cookies).

The information generated by the Cookie about the Users use of the Website (including the IP address of the User) will be transmitted to and stored by Google on servers in the United States. Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

Google will use this information on behalf of the Company for the purpose of evaluating the Users' use of the Website, compiling reports on Website activity for the Company and providing other services relating to Website activity and internet usage to the Company.

The Company shall be free to change the analytics software it uses at any time. Such changes will be reflected in this Data privacy statement at such time.

5.2. Google Analytics Browser Opt-out

To provide Website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the Website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the Website itself.

Additional information about the Google Analytics Opt-out Browser Add-on can be obtained. Deactivation of Google Analytics

5.3. econda Analytics Browser Opt-out

User profiles are not combined with data on the bearer of the pseudonym without the explicit consent of the visitor. In particular, IP addresses are rendered unrecognizable immediately after receipt, so that an assignment of usage profiles to IP addresses is not possible. Visitors to this website may object to this data collection and storage at any time for the future. Deactivation of econda Analytics. 

6. Content and Services of other Providers

6.1. General

The Website may utilize content of third party providers, such as graphics of other websites. This implicates that the third party providers of such content may recognize the IP address of the User, as the IP address is required for the transmission of the related data to the browser of the User.

The Company uses its best efforts to make sure that only such services of third party providers are used, which only use the IP address of the User in order to effect the presentation of such content. However, the Company cannot prevent that the third party provider uses the IP address for different purposes.

7. Links to other websites

The Website may contain links to other websites of interest. This Data privacy statement only applies to the Website, but not to such linked websites owned and/or operated by third parties. Once the User has used these links to leave the Website, the Company does not have any control over that other website. Even though the Company uses its best efforts to make sure that such websites meet only highest standards, the Company shall not be responsible for the protection and privacy of any information which the User provides whilst visiting such sites. The User should exercise caution and look at the privacy statement applicable to the website in question.

8. Data storage

The Company will store the Personal Data on a server located in Austria.

9. Cookies

9.1 What are cookies?

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. Cookies are mainly divided into two types:

Tecnical cookies:

These cookies contain data to garantee the functionality of the web site and to provide the requested services such as navigation or login action. Without these cookies some parts of the web site are not working properly.

Profiling cookies:

These cookies are used to track the navigation of the user over the internet and to create a profile of his interests, habits and choices. Cookies like these can be used to display advertisements or products based on the users profile.

9.2 How we use cookies?

We use cookies to enhance the user experience. Furthermore we use third party services to track how users navigate through our web site and which content they are interested in. These services also store cookies on your device.

9.3 How can you prevent the storage of cookies?

By changing your browser settings you can deactivate or delete cookies. The deactivation of cookies can lead to an improper way of functioning of some web sites.

Here is how you find the appropriate browser settings:

Internet Explorer:

1. Open Internet Explorer.
2. Click on Extras followed by a click on Internet Options.
3. Click on the tab Privacy.

Mozilla Firefox:

1. Open Mozilla Firefox.
2. Click on the menu icon and choose Preferences.
3. Open the tab Privacy.
4. Next to "Firefox will:" choose "Use custom settings for history".

Google Chrome:

1. Open Google Chrome.
2. Click on the menu icon and choose Settings.
3. Click on "Show advanced settings...".
4. In the section "Privacy" click on "Content settings".

Furthermore the web site www.youronlinechoices.eu of the European Interactive Digital Advertising Alliance offers the possibility to disable non tecnical cookies of third party services.

The EU Directive 2009/136/EG (E-Privacy) regulates the use of cookies in web sites. This directive was translated into italian law on May 25th, 2

9.4 Google Analytics cookies

This website uses cookies:

9.2.1 econda cookies

As stated above, the Company collects standard internet log information and details of visitor behaviour patterns by using econda Analytics cookies. The Company does this to improve the Website. This information does not comprise any Personal Data. Data used for analytics purposes may however be associated with Personal Data gathered from this Website or otherwise. More information about econda Analytics cookies.

9.4.2 Google Analytics cookies

As stated above, the Company collects standard internet log information and details of visitor behaviour patterns by using econda Analytics cookies. The Company does this to improve the Website. This information does not comprise any Personal Data. Data used for analytics purposes may however be associated with Personal Data gathered from this Website or otherwise. More information about Google Analytics cookies.

To disable Google Analytics, you can use this link to set a cookie that remembers this setting for your browser. If the cookie is deleted, or if you start using another browser, this setting no longer applies and you will be included in the Google Analytics again.

Browser such as Firefox can also block user tracking within the program, see the program settings.

AGB

Company: Kaufmann Hotel "Alte Krone" Gesellschaft mbH. & CoKG Commercial register No. 029 602 H VAT number: ATU35937607

Professional group: Hotel industry

Contracting partner:

The contract is concluded between the client/guest and the Hotel Alte Krone Kaufmann GmbH& Co KG.
The company Payone GmbH is responsible for purchases in the online shop and for the handling of transactions.
Characteristics of the service – line of business:
Company of the hotel industry according to § 142 Absatz 1 Z. 1-4. The exact services of the Hotel Alte Krone Kaufmann GmbH & Co. KG arises from the current information on the website.

Managing director authorised to represent the company:

Maximilian Kaufmann
Walserstrasse 387
A – 6993 Mittelberg

eMail: max.kaufmann@alte-krone.at

Person responsible for editorial:

Maximilian Josef Kaufmann
eMail: max.kaufmann@alte-krone.at
Price quotes according to § 4 Service information obligation regulation (§ 4 Dienstleistungs-Informationspflichten-Verordnung (DL-InfoV)) and the Price indication regulation (Preisangabenverordnung (PAngV)).
The Hotel Alte Krone Kaufmann GmbH & Co. KG would be happy to compile an offer on request. In addition, all prices are listed on the website.

Responsible chamber:

Economic Chamber Vorarlberg
Wichnergasse 96800 Feldkirch
Austria
Place of jurisdiction is Bezau / Austria.

All offers are not bound to dates.

Contract closing:

Online bookings are confirmed in written form via email.
Otherwise no contract is closed.
In case of errors in the confirmation our price list applies.*
*Short stays and weekend/holiday bookings only according to availability. Price on request, differing from the price list.

The date is the respective date of arrival or departure. You can pay by EC card, VISA, MasterCard, in cash or via bank transfer.
All rooms and the whole indoor area of the Hotel Alte Krone are non-smoking areas.

Cancellation:

Cancellations do not have to follow certain formal requirements but they have to be made in written form. The hotel also has to confirm the cancellation in written form.
Room cancellations are only valid when given in writing. We recommend taking out a travel insurance policy just in case - this way you will avoid cancellation fees!

Up to 30 days before arrival: no cancellation fee 
Up to 15 days before arrival: 70 % of the total booking price
Up to 1 day before arrival: 80 % of the total booking price

Late arrival or early departure: 70 % of the total booking price
No-show: 100 % of the total booking price

In all other cases The Austrian Hotels Terms and Conditions (ÖHVB) are valid.

If you want to take out a travel cancellation insurance, we recommend the Europäische Reiseversicherung.

Arrival & Departure:

Arrivals should be between 3.00 pm and 9.00 pm, on day of departure please vacate your room by 10.00 am. Thank you!
In case you plan to arrive later than 6.00 pm may we kindly ask you to guarantee your reservation. We will then definitely keep your room available for you.

In case of late arrival or early departure the room price is charged.

Pre-payment:

If you book a room you have to make pre-payment of 20 % per room to our bank account:

Walser Privatbank AG
BIC Code: RANJAT 2B
IBAN Nummer AT 12 3743 4000 0243 7564
Accepted methods of payment: Cash, Maestro, Eurocard, Visa, VPAY

Visitor's Taxes:

Visitor's taxes are currently € 2,80 per day from 14 years old. Visitor's taxes entitle you to the following amenities free of charge:

• Walser bus in Kleinwalsertal
• Oberstdorf village bus
• Museum
• Cross country trails
• Internet access
• Jetons for the Casino
• Return-to-Hotel bus after events and many other reductions

Other:

The restaurant is closed on Mondays. Therefore, dinner as part of the half-board arrangement takes place at 06.00 p.m.

TERMS OF USE

1. Scope and Applicability

The Kaufmann Hotel "Alte Krone" Gesellschaft mbH. & Co. KG in Mittelberg, (hereinafter referred to as the "Company") owns and operates this website (hereinafter referred to as the "Website").

The Website is provided to the user ("You") for informational purposes and "as is" only. By using the Website, You agree to be bound by these Terms of use (the "Terms of use"). The Terms of use apply in connection with the privacy policy of the Website (the "Data privacy statement").

The Company reserves the right to amend the Terms of use at any time without prior notice. Only the current Terms of use shall apply.

2. No Offer

This Website does not constitute a legally binding offer for any of the products and services mentioned or advertised thereon. 

3. Content, Links and Liability

While the Company is doing its best to make sure that the content of the Website (the "Content") is correct and up to date at all times, errors sometimes do occur. The Company does not make any representations or warranties (whether expressed or implied) with respect to the correctness, completeness and currentness of the Content. The Company retains the right to amend and/or delete any Content at its own discretion at any time. Furthermore, no representations or warranties are made with respect to the availability of the Website.

The Company shall not be liable for any damages arising from Your use of the Website (in-cluding its Content) or Your inability to use the Website, with the exclusion of damages resulting from intentional acts or grave negligence by the Company.

The Hotel Alte Krone shall further not be responsible for any third party content accessible via a link on the Website or liable for any damages arising in connection therewith.

4. Intellectual Property Rights

The Content is subject to intellectual property rights owned by or licensed to the Company and shall remain the sole property of the Company or its third party licensors at all times. The Content may only be reproduced and/or otherwise used in excess of the normal viewing and use of the Website with the Company's explicit authorization (unless such usage is otherwise allowed under applicable intellectual property laws). 

5. Validity of these Terms of use

In the event that parts of these Terms of use do not or do no longer conform to, in full or in part, applicable law, the content and validity of the remainder of these Terms of use shall remain unaffected.

6. Applicable Law and Jurisdiction

These Terms of use are exclusively governed by Austrian law under exclusion of its conflict of laws rules. The court of Feldkirch, Austria, shall have exclusive jurisdiction with respect to any disputes arising from or in connection with these Terms of use. 

https://ec.europa.eu/odr